Afghanistan veteran with medals and child

About our Community Volunteer Coordinators

Support your local service community

For more information call our Volunteer team on 0845 658 1167 or send us an online enquiry.

Community Volunteer Coordinator

As a Community Volunteer Coordinator you will coordinate support for the local serving community in your area.

About the role

We’re looking for someone who is committed to providing the best possible support for their local service community to be Community Volunteer Coordinator. In this role you will coordinate support for the local serving community in your area. You will usually work on your local base or station.

Our coordinators have some involvement in many aspects of our work, especially ensuring that we provide a confidential support service. You will work together with your service committee chairman and local SSAFA staff to help you do your work to a high standard. You will be responsible for matching up our volunteers with the people that they will work with and providing them with continuing support and training. You will oversee the progress of volunteers’ work with different beneficiaries and seek advice when it is needed.

We’re looking for someone who is skilled at talking to people and developing good working relationships. This will help you to promote the service within your local Armed Forces community and to work well together with other agencies.

Another key aspect of your role will to be monitor the service that volunteers provide to the community, including observation of volunteers’ work.

What makes volunteering with SSAFA special is that in all areas of your role you’ll get to see first hand the difference you make to people’s lives.

Who we're looking for

All Community Volunteer Coordinators have specialist training before starting their role.

You do not need a Forces background to volunteer with us. Most importantly, we are looking for volunteers who will listen sensitively and treat people with respect at all times. We also welcome people who have:

  • Willingness to develop new skills and train for new things
  • Basic IT skills
  • Ability to work in a team and support others
  • Ability to work within our Volunteer Policy and Code of Conduct
  • Ability to work confidentially
  • A driver’s licence (for some geographical areas).

How to apply

Contact us to find out about opportunities to become a Community Volunteer Coordinator in your local area.

Our recruitment process includes interviews and a reference check.

Contact us about volunteering

The information you provide will be used to create a personal record on our database if your application to become a SSAFA volunteer is successful. It will not be used for any other purpose or shared with any other organisation; all data collected from unsuccessful applicants will be destroyed as soon as it is no longer needed. SSAFA complies with the Data Protection Act 1998.