Afghanistan veteran with medals and child

About the service committee Secretary

Organise our work with your local serving community

For more information call our Volunteer team on 0845 658 1167 or send us an enquiry.

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Service committee Secretary

As a Secretary you will provide guidance to all volunteers in your area to make sure that we provide a high standard of support.

About the role

As Secretary you will be responsible for the day to day organisation of SSAFA support in your local area. This is a varied role with some involvement in many aspects of our work, especially providing guidance to all volunteers to make sure that we provide a high standard of support. This includes matching up our volunteers with the clients they will work with and you’ll need to manage their workload along with your own. What makes volunteering with SSAFA special is that in all areas of your role you’ll get to see first hand the difference you make to people’s lives.

This role is for someone is skilled at building effective working relationships. You will need to help recruit volunteers and keep up-to-date with any changes to those working in your area. The Secretary also establishes and maintains links with local organisations, such as the Citizen’s Advice Bureau and Army Welfare Service. You may also work together with SSAFA volunteers supporting those who are currently serving and their families in the local area as well as staff based at our national office in London.

The Secretary forms an important part of our team of volunteers. In your role will provide guidance to other volunteers in your area and work with and be supported by the local Chairman.

This rewarding role is an opportunity to use your local knowledge and expertise to benefit those in your community, as well as to develop new skills and meet some inspirational people.

Who we're looking for

All Secretaries receive local induction training about SSAFA and you will also receive both Caseworker’s and Branch Management training.

You do not need a Forces background to volunteer with us. Most importantly, we are looking for volunteers who will listen sensitively and treat people with respect at all times. We also welcome people who have:

  • Willingness to develop new skills and train for new things
  • Basic IT skills
  • Ability to work in a team and support others
  • Ability to work within our Volunteer Policy and Code of Conduct
  • Ability to work confidentially
  • A driver’s licence (for some geographical areas).
How to apply

Contact us to find out about opportunities to become a service committee Secretary in your local area.

Our recruitment process includes interviews and a reference check.

Contact us about volunteering

The information you provide will be used to create a personal record on our database if your application to become a SSAFA volunteer is successful. It will not be used for any other purpose or shared with any other organisation; all data collected from unsuccessful applicants will be destroyed as soon as it is no longer needed. SSAFA complies with the Data Protection Act 1998.