As a caseworker, you’ll meet up with veterans and their families to talk through the problems that they face, and work with them to find a solution.
Sign up for our email newsletter to get our latest news in your inbox
Our Caseworkers spend their time visiting our clients, often former Service men and women, living in their local community. During these visits they provide friendly advice and discuss the support our clients might need. Once the Caseworker has assessed these needs, they will then help clients to access the right assistance, for example financial support.
Volunteering with SSAFA is special because you get to see first hand the difference you make to people’s lives. As a Caseworker you will work with clients and other organisation throughout each case, keeping everybody up to date with progress and letting them know the outcome.
As part of a team of committed volunteers you will also help to raise awareness about SSAFA ’s work in your community - both amongst people who need our support and potential new volunteers and fundraisers – as well as taking part in local fundraising events when you can!
This rewarding role is an opportunity to offer your time and expertise to benefit those in your community, as well as to develop new skills and meet some inspirational people.
All our Caseworkers receive full training including local induction training about SSAFA .
You do not need a Forces background to volunteer with us. Most importantly, we are looking for volunteers who will listen sensitively and treat people with respect at all times. We also welcome people who have:
- Willingness to develop new skills and train for new things
- Basic IT skills
- Ability to work in a team and support others
- Ability to work within our Volunteer Policy and Code of Conduct
- Ability to work confidentially
- A driver’s licence (for some geographical areas)
Contact us to find out about opportunities to become a Caseworker in your local area.
Our recruitment process includes interviews and a reference check.